Complaint Management System


Balochistan Education Foundation is committed to provide services in transparent and responsive manner. A comprehensive Complaint Management System has been established to facilitate general public, partners and other stakeholders to lodge and peruse their complaints in a user-friendly manner. The overall objective of this Complaint Management System is to improve and strengthen the institutional capacity of BEF to initiate necessary investigations and resolution of disputes, proper handling of and response to complaints.

Through CMS the processes of receiving and handling of complaints as well as its management have been automated for improving its efficiency and effectiveness.